InSite SiteWork / Field General Installation

Important!  Installation of InSite SiteWork or Field General on a new machine requires a new registration code (CD key) from InSite Software.  Please perform this installation between 8:30 AM and 4:30 PM EST Mon-Fri.

  • This release of InSite SiteWork requires Windows 10, Windows 8.1 or Windows 7 and does not support Windows XP. Refer to “System Requirements” page for full hardware requirements.

Click Here for System Requirements

  • You can install this release over a previous version or as a new installation on a separate computer using these instructions.
  • Jobs from previous releases will be automatically converted to a new data format and will not be compatible with previous versions.
  • All new installations (including network activations) will require an activation code. Some update installations may require an activation code within 5 days. After completing the installation instructions below, please call customer service between 8:30 AM and 4:30 PM EST Mon-Fri at (877)746-7483 to obtain your activation code (CD Key).

    Either a Standard User or Administrator can run InSite SiteWork. However, you must have Administrator rights to install it. If the installation is by an Administrator on behalf of a Standard user see the special note below.*
  • If you are installing as an update over an existing version 11.0.xx or lower you should first make note of your current default InSite data folder. Installation may reset the data folder to Public\Documents in order to install the sample data there. When InSite SiteWork is run for the first time after that you will have to reset the default folder back to your own.

*Administrators: If you are installing on behalf of a Standard User log onto your administrator account and run setup.exe on the CD.

  • If you are installing as an update over an existing version 11.0.xx or lower you should first make note of the user’s current default InSite data folder. Installation may reset the data folder to Public\Documents in order to install the sample data there. When InSite SiteWork is run for the first time after that you will have to reset the default folder back to the user’s default folder.

INSTALLATION:

  1.  Exit all other programs.
  2. First, remove the InSite SiteWork USB Sentinel Pro hardware key and any other Safe-Net or Rainbow USB key
  3. Put the InSite SiteWork DVD into the drive and wait for the auto-start.
  4. Follow the prompts, accepting the defaults, including complete installation.
  5. The installer will tell you at the end if a restart is required.
  6. Put the InSite SiteWork USB Sentinel Pro hardware key into a USB port and wait for it to be recognized.
  7. Wait until you see the “New Hardware is Ready to Use” or “New Hardware Has Been Successfully Installed” message.
  8. Start InSite SiteWork.
  9. Call customer service (877.746.7483) between 8:30 am & 4:30pm, Mon-Fri for your Activation Code (CD key) if prompted after installation.
  10. The Training data is located in C:\Users\Public\Documents\InSiteTutorial

Enabling Windows Remote Desktop

Windows 7

Windows 10

There are many videos on YouTube that show how to configure remote desktop support. Most routers will need to be configured to allow remote connections. Please contact your IT support team for RDP.

Digitizer Installation for Version 12 or older systems that support digitizers.

Important!  You must carefully follow the digitizer installation instructions including configuring the cursor for everything to work properly.

Version 13 and newer systems do not support digitizers.

No serial port?  If you own an older GTCO, Summagraphics, or Calcomp digitizer that connects to a serial port, and your computer doesn't have one, you will need a USB to serial conversion cable. Some work and some don't. These are ones we have had success with.

  • Keyspan p/n USA-19HS *works on Windows 32 AND 64 BIT SYSTEMS
  • Gigaware p/n 26-949 *works on Windows 32 AND 64 BIT SYSTEMS, available at Radio Shack

Successful installation and configuration of the USB to Serial adapter is required before installation of the Tabletworks drivers.

Click Here for Digitizer Installation Instructions

Click Here for GTCO/Calcomp Drivers