Installation Instructions – Cloud Activation

! Perform this installation between 8:30am-4:30pm EST M-F. Installation questions cannot be answered outside these hours.


  • You can install this release over a previous version or as a new installation on a separate computer using these instructions.
  • Installation requires an Internet connection to generate an activation on the license server.

If you are installing as an update over an existing version 11.0.xx or lower you should first, make note of the user’s current default InSite data folder. Installation may reset the data folder to Public\Documents in order to install the sample data there. When InSite SiteWork is run for the first time after that you will have to reset the default folder back to the user’s default folder.


    1. While connected to the internet, double-click the downloaded insitesetup.exe file and wait for the installer to begin.
    2. When prompted, enter the Product Key into the installer that was sent via email and follow the prompts, accepting the defaults, including complete installation.
    3. After the installer completes, start InSite SiteWork.
    4. The training data is located in C:\Users\Public\Documents\InSite_Tutorial

Installation support is available M-F, 8:30am-4:30pm ET. Call 1-877-746-7483. After these hours submit a support ticket. You will be contacted on the next business day.

Schedule a Live Demo

For a complete presentation tailored to your specific needs, call us at 877.746.7483 (Monday-Friday, 8:00 am to 5:00 pm EST) or fill out the form on the Schedule a Live Demo page.

Schedule a Live Demo