InSite Elevation Pro System Requirements

Elevation Pro provides incredible takeoff speed. 

System Requirements

  • Operating System: Latest production desktop version of 64-bit Microsoft Windows 11.   Select the system icon in the Windows control panel to check your system specifications.
    • Virtual Machines are not supported. Reference Can I run InSite Elevation Pro in a Virtual Machine (VMWare Desktop/Fusion, Parallels Desktop, Azure Virtual Desktop, VirtualBox etc.) in SYSTEM FAQ below for details.
    • Windows Server, Windows on ARM, and Windows Insider Dev/Beta channels are not supported.
  • CPU Processor: Intel Core i7/i9 (13th generation or newer), Intel Core Ultra 7/9 (Series 1 or newer), or AMD Ryzen 7/9 (7000 Series or newer). ARM processors are not supported. These specific processors have a large number of cores and high clock speeds to support your dedicated GPU (see Dedicated GPU/Video Card in SYSTEM FAQ below for details).
  • RAM/Memory: 16+ GB minimum/32 GB highly recommended. Working with large projects and/or importing complex documents (PDF, DWG, etc) will require more RAM for the best possible performance/stability.
  • Dedicated GPU/Video Card: 2GB+ DirectX 12 compliant
  • Data Storage: All jobs should be stored on a drive physically located in the computer (ie. C-drive). We strongly recommend a Solid State Drive (SSD). Reference Where should my data files be stored for best performance? in SYSTEM FAQ below.
  • Mouse: MS-Mouse compliant. Touchpads do not provide suitable precision.
  • Two Monitors Recommended: Multiple monitors allow for increased productivity.
  • Internet Connection: A reliable internet connection is required for product activation.

Elevation Pro 101 Training Requirements

We recommend users find a quiet, distraction free workspace for optimal learning.

Screen Sharing

Our technicians use Resolve screen-sharing technology to provide remote support, including:

  • Troubleshooting issues
  • Providing training and help with applications
  • Assisting with job reviews

Security

Customers who employ security practices that prevent use of screen sharing limit our ability to help them in a prompt time frame. Learn more about Resolve security and configuration.

SYSTEM FAQ

If you have questions call 877.746.7483 M-F 8am-4pm EST