FAQs
See the categories below for answers to Frequently Asked Questions (FAQs)
General
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Watch an online demonstration to see the highlights of InSite SiteWork or schedule a live, comprehensive web presentation . Call 1-877-746-7483 or fill out the online form.
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This list of experienced take-off services using InSite SiteWork is provided for information only and is not an endorsement by InSite Software Inc.
Hammond Estimating & Consulting
Contact: Jim Hammond
(585) 905-0130
websiteWalsh Estimating
Contact: Ron Decker
(570) 223-7880
websiteBill Kopling
Contact: Bill Kopling
(415) 971-7873 -
Triangulation is simply the most accurate method available for surface generation and gives the most accurate site representation and the most accurate site work quantities. Triangulation is also used by all design software and machine control systems. For a full explanation of triangulation and its advantages, click here.
Support
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Our support staff go through an extensive training process and have experience in dirt work to provide you with the best level of service. InSite Software’s constant investment in development assures speed, accuracy and documentation to prove your numbers.
Technical support and software updates are included with active subscription licenses and for one year with perpetual licenses. An optional maintenance fee billed yearly to perpetual license customers assures timely technical support and the most current software version available.
Training
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Online training classes are designed to save time and money. Each purchased license of InSite SiteWork Earthwork and Utility Estimating Software includes the full suite of online training. View available courses here.
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Prior knowledge on how to use the Windows Management and Snap feature. Watch this training video to learn how.
System Requirements
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A: Your computer system must meet the minimum hardware and software requirements to run properly.
InSite SiteWork System Requirements
InSite Elevation System Requirements -
A: Microsoft has announced end of product life for Windows 7 on January 14th of 2020, which means there will be no more enhancements or security updates. Since many of the application vendors we use for development have already stopped supporting Windows 7, the last version we will test on W7 will be the upcoming InSite SiteWork 19.2. Windows 8 machines were eligible for a free upgrade to Windows10 and we currently do not test on Windows 8.
It is our recommendation that users don’t wait until the last minute to update to Windows 10. While it is possible to update from W7 to W10, it is far better to do a fresh installation of W10 and re-install applications and data. This can take time and therefore a machine’s age and performance should be considered before this decision is made. In many cases, it may be more economical to purchase a new machine installed with Windows 10.
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InSite SiteWork Version 2019.2 uses cloud licensing and eliminates the USB hardware key. Click here to learn more.
Purchasing
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Never worry about updates with Subscription Pricing from InSite Software
Our new subscription model ensures your copy of InSite is always secure, and up to date, so your company receives the maximum production and convenience from InSite SiteWork.
Here’s Why We Offer a Subscription Model
ENHANCEMENTS. For the past 30 years, InSite Software has led the grading industry in software innovation. We continually expand our product offerings to meet the growing productivity, accuracy, and validation needs. Estimators can easily upgrade InSite as they’re made available. View a complete list of software enhancements.
SUPPORT. One of InSite Software’s core values is being passionate about helping others. Our staff is trained to handle both IT (e.g., help with a new installation) and application (e.g., how to enter a building footer) questions. A dedicated support staff with the option of screen sharing ensures timely answers.
COMPATIBILITY. InSite’s development is focused on improvements to maintain compatibility with evolving computer elements:
• Operating Systems
• CAD & PDF Files
• GPS Machine Control Systems
• Data Collectors and Drone topography
Older licenses which don’t support modern files and operating systems are a frustration a subscription model solves.TRAINING. Performance comes from quality training. A subscription model makes our monthly instructor-led training classes are available to every user at your company. Beginners can become proficient and progress to “power users” in a short amount of time.
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We have found that “Free Trials” force people to invest time and effort into learning a new system they generally know little about and have limited time to learn on their own. With tens of thousands of dollars on the line, these “free trials’ can end up costing your business lost wages and possibly losing a profitable job from inaccurate data.
So how am I going to know if InSite SiteWork is right for us?
While our website has a detailed overview, the next step is consultation with one of InSite’s professionals. During this conversation, we will:
• Make sure InSite SiteWork is a good fit for your needs.
• Explain how InSite SiteWork will save time, increase accuracy, and provide validation to prove the numbers.
• Demonstrate how to create GPS models for self-performing grading contractors.
• Discuss training, technical support, and pricing.
• Schedule a follow-up live demo where you can see the software in action and ask questions along the way.Still not convinced?
We recently spoke to a new InSite customer who spent a week evaluating a complicated job on a “free” evaluation copy of another earthwork product. After using the software for a week, he explained he didn’t have any confidence in his numbers and didn’t feel like the people who sold him the software were helpful. His “free” trial cost him time, money, and lost productivity.