FAQs
See the categories below for answers to Frequently Asked Questions (FAQs)
General
-
The best way is to schedule a live demo presentation tailored to your needs. Call 877.746-7483 or schedule a live demo.
-
This list of experienced take-off services using InSite SiteWork is provided for information only and is not an endorsement by InSite Software Inc.
Hammond Estimating & Consulting
Contact: Jim Hammond
(585) 905-0130
websiteWalsh Estimating
Contact: Ron Decker
(570) 223-7880
websiteTurning Point Takeoff Service
Contact: Tara O’Neil
(570) 656-3915 -
Triangulation is simply the most accurate method available for surface generation and gives the most accurate site representation and the most accurate site work quantities. Triangulation is also used by all design software and machine control systems. For a full explanation of triangulation and its advantages, click here.
Support
-
Our support staff go through an extensive training process and have experience in dirt work to provide you with the best level of service. InSite Software’s constant investment in development assures speed, accuracy and documentation to prove your numbers.
Technical support and software updates are included with active subscription licenses and for one year with perpetual licenses. An optional maintenance fee billed yearly to perpetual license customers assures timely technical support and the most current software version available.
-
The most current versions of InSite SiteWork and InSite Elevation use cloud licensing and no longer require a hardware key. Read about cloud licensing here. Call 877.746-7483, M-F 8am-5pm ET to find out how to upgrade your license of InSite SiteWork.
Training
-
Online training classes are designed to save time and money. Each purchased license of InSite Elevation Earthwork and Utility Estimating Software includes the full suite of online training. View available courses here.
-
Prior knowledge on how to use the Windows Management and Snap feature. Watch this training video to learn how.
System Requirements
-
A: Your computer system must meet the minimum hardware and software requirements to run properly.
InSite Elevation System Requirements -
A: Microsoft has announced end of product life for Windows 7 on January 14th of 2020, which means there will be no more enhancements or security updates. Since many of the application vendors we use for development have already stopped supporting Windows 7, the last version we will test on W7 will be the upcoming InSite SiteWork 19.2. Windows 8 machines were eligible for a free upgrade to Windows10 and we currently do not test on Windows 8.
It is our recommendation that users don’t wait until the last minute to update to Windows 10. While it is possible to update from W7 to W10, it is far better to do a fresh installation of W10 and re-install applications and data. This can take time and therefore a machine’s age and performance should be considered before this decision is made. In many cases, it may be more economical to purchase a new machine installed with Windows 10.
-
InSite SiteWork Version 2019.2 uses cloud licensing and eliminates the USB hardware key. Click here to learn more.